Sales Support Administrator – Full Time

Plastic Molded Concepts, Inc. is looking for a Sales Support Administrator (*Full Time*).

Responsibilities:

  • Perform recordkeeping
  • Respond to quote requests
  • Develop price quotes
  • Provide product training
  • Provide exceptional customer service
  • Resolve escalated customer issues
  • Identify continuous improvement strategies in CS processes

Requirements:

  • Ability to work in a fast-paced environment and learn products, systems, and sales processes
  • Must be organized and able to multi-task
  • Must be extremely detail oriented and be able to anticipate problems or errors
  • Must have good problem-solving skills
  • Requires advanced conflict resolution skills
  • Working knowledge of continuous improvement principles
  • Advanced knowledge of Customer Service principles and practices
  • Strong computer skills including Excel, Word and ability to learn internal systems
  • Previous experience with an ERP and quoting system – IQMS experience helpful
  • Ability to work effectively with others
  • Self-motivated and driven
  • Associate degree with 3 years of Sales Administration or Customer Service experience in a manufacturing environment is required
    • In lieu of degree, 5 years of Sales Administration or Customer Service experience in a manufacturing environment required

Location: Eagle, WI (25 min drive from Waukesha; 45 min drive from Milwaukee)

Wage: $16.00 to $24.00/hour

*EASY APPLY* – Just fill out the form below!

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